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Poster Abstracts

The needs and support of frequent attender families in the Finnish Family Center: a study protocol


Sanna Nieminen ,

Faculty Of Social Sciences, Health Sciences, Tampere University, Finland, FI
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Anja Rantanen,

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Katja Joronen

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Introduction: The family centres bring together the social and health services of families with children and services provided by municipalities, parishes and the other organisations. Family centre refers to a coordinated service network for children, young people and families, and operates and is managed as a unity. The family centre has been developed since the early 2000 s in Finland. In 2017–2018, the development was carried out at local, provincial and national level in the National Programme of Family Services. The national development work has specified the family centre it has different kind of local implementations.

Aims and Methods: The purpose of this study is to describe and assess the needs of families who use several services at the same time and the implementation of early and special support in the service package of the Finnish family centre. The research evidence is missing in the early and special support needs of these families. It is important to gather information about the effects of the exceptional circumstances caused by the COVID-19 pandemic from the perspective of the needs and equivalence of services. The analysis methods of this qualitative study are the inductive content analysis and the documentary analysis.

Highlights: The study is carried out in three phases. In the first phase the family centre customer families (N=50) will be interviewed. The interview material describes the needs of families with children who use several services at the same time. The data will also be used to assess the equivalence of services integrated with the family centre with customer needs. The data is collected in proportion to the number of family centres in relation, where there are more advanced large and small urban and sparsely populated family centres. In the second phase the service process descriptions of family centres will be compiled (N=10). The implementation of early and specific support in family centres are described by the basis of the documentation. In the third phase the results of the data analyses are compared against each other, the family centres service model and the integration of co-operation will be defined.

Conclusions: The specific purpose of this study is to bring out the families' own perspective on service needs.The knowledge produced in the study and the service model can be used to develop family centres and services for families to better meet the needs of early and special support for families.

Implications for applicability: The service model produced by the study will not be available until 2024. Timeline in study is as follows: data collection in 2021, analysis and the first and second research article in 2022, the third article and the summary section in 2023–2024
How to Cite: Nieminen S, Rantanen A, Joronen K. The needs and support of frequent attender families in the Finnish Family Center: a study protocol. International Journal of Integrated Care. 2022;22(S3):19. DOI:
Published on 04 Nov 2022.


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